Coach and Reinforce
For the greatest possible impact, one-on-one coaching is completely tailored to individual circumstances and requirements. To coach around specific development needs, I employ the following methods then follow up with observation and feedback:
Role Plays
Specific Work Assignments
Case Study Reviews
Articles/Books
Situational Review/Recommendation
To coach leaders and provide feedback around effective engagement and communication strategies, I attend presentations, staff meetings, and one-on-on-one meetings. I also preview presentations and written communications to coach leaders around best practices.
Other coaching activities include:
Listening and validating
Listening and challenging back an alternative approach
Collaborating around solving a problem
Role playing related scenarios
To follow through, Leaders provide ongoing updates to their Manager who monitors and reviews activity and progress against the specific development plan.